For over four decades, Enagic has been the leading manufacturer of specialized high quality water ionizer generating systems, which are distributed globally. Kangen Water® machines are used in hundreds of thousands of homes worldwide to transform regular tap water into pure, healthy, electrolyzed reduced and hydrogen rich drinking water.
Enagic feels that the personal nature of a direct sales marketing business model, utilizing hard-working, independent distributors is the best way to get the word out about Kangen Water®.
We believe this sort of sale and marketing method is the most effective way of doing business in today’s economy. In the past, wholesalers and retailers took the largest percentage of business profits, whereas Enagic believes that rerouting these profits BACK to the distribution force is the true meaning of Kangen Business (Kangen, a Japanese term, meaning to return to the origin).
Our corporate philosophy is based on three basic principles:
Realizing true physical health Realizing true financial health Realizing true mental/metaphysical health
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases