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Applications Support Expert

Keywords / Skills : Application Support, Support, Applications

11 - 16 years
Posted: 2017-07-07

Nationality
Albanian, Andorra, Austria, Azerbaijan, Belarus, B... (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
ITES/BPO
IT/ Computers - Hardware
IT/ Computers - Software
Function
IT
Role
Technical Support Engineer
ERP, CRM - Support Engineer
Education
Bachelor's Degree
Stream:
Computer Science
Posted On
7th Jul 2017
Job Ref code
1579
Job Description
Job Description & Role:

Mission:

Working on the client side on the implementation of a software package (or combination of packages) by a Systems Integrator to be selected, covering the following domains: CRM, Contact Centre, Cable Management, People Counting, Contracts and SLAs, Inventory, Maintenance, Asset management, CAD, Documents.

In this context, an experienced IT professional in Doha is required to support the design and deployment phases of the Applications.

After Project implementation, the resource will join the Operations team in Doha to Support the Business Applications.

Experience:

Minimum of 10 years ICT experience, with a significant portion of his career spent on project delivery for business applications delivery projects and Support of the business applications.

Technical skills:

RDMS (MS SQL, Oracle), 1 programming language/environment,(Java, C++, .NET, J2EE,..). Windows OS or RedHat Linux. Knowledge of any of the following is an asset: Red Hat Fuse, Liferay, Splunk, Cable Management Application.
Additional Requirements:

Education:

5Y University degree and certificates relevant to Business Applications design, Project Management and Service Management

Knowledge:

- Conduct needs assessment, aligning business needs with technology

- Fluent in spoken and written English (French appreciated)

- Excellent communication skills

- Creative thinking

- Rigorous, structured


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