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Assistant Outlet Manager

Keywords / Skills : Assistant Outlet Manager

Posted: 12th Aug 2017

Hotels/ restaurants
Other Hotels/ Restaurants
Posted On
12th Aug 2017
Job Ref code
Job Description

The Organization:
Urban lifestyle hotel that likes to do things differently. They combine their convenient location with excellent customer service, open spaces, modern designs and cool features, to create a chill and cool place for hotel guests, business meetings, lunches and after work drinks.

Duties & Responsibilities:
•Assist the Outlet Manager in day-to-day activities of the outlets;
•Help in projecting the business levels and accordingly schedules resources of both material and manpower;
•Play a significant role in forecasting future business and plans for the same;
•Ensure the hotel and bar (nightlife) complies with sanitation and safety standards maintained for guests and associates;
•Check that all equipment is in working order; inspecting all facilities; and taking action to ensure that the outlet is visually appealing and attractive to guests;
•Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed;
•Handle guest concerns and react quickly and professionally;
•Assist in recruiting and training all outlet colleagues;
•Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions;
•Assist in managing the departmental budget.

Skills & Competencies:
•Leadership: A successful candidate should represent the company and themselves well by acting as a role model to the people reporting to them;
•Organization: This role should be able to stay focused during busy times and delegate tasks to employees to keep business running smoothly.
•Recruiting and training: The assistant manager should be a good teacher who tries to help employees who are having difficulty picking up new skills.
•Being friendly and outgoing: People skills and customer service are a must in this job. Not only because of interaction with employees every day, but also because of assisting customers when they have questions, concerns or complaints.
•Staying attentive: This job requires a candidate to be attentive to the employees by motivating them to succeed and improve. Even if business is slow, keep the staff in high spirits and be as helpful as possible to customers and clients.

Education & Qualifications:
•Bachelor’s Degree in Hospitality or relevant
•Not less than 5 years’ experience in Hospitality, in similar role
•2 years’ experience in bar and night life

About Company

Alert HR Solutions was originally founded in Maastricht, the Netherlands in 1995. It became a leading European provider of HR solutions to staff shortages in various industries. We provide our clients with a European perspective on recruitment. After successfully serving clients in the Middle East from our offices in the Netherlands, we have opened an office in Dubai â€" UAE since 2013. Our team of Middle East consultants who have lived and worked in the area for years provide our clients with the best practice solutions on offer.

Alert HR Solutions is the original private Dutch company and this team consists of approximately 25 full-time and part-time employees who work throughout Europe and the Middle East. Our clients include large public and private companies in the Middle East and Europe. The majority of our clients have worked with us for many years and return to us continuously.
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