MAKING DETAILED SHOP DRAWINGS FOR GRC AND GRP ,ESTIMATION,WELL KNOWLEDGE OF MICROSOFT OFFICE ,PREPARING QUOTATIONS,PREPARING PRODUCTION DRAWINGS,MAKING DETAILED QUANTITY FROM AUTO CAD DRAWINGS AS WELL AS PDF FILE
GRC DESIGN FACTORY IS ONE OF THE LEADING MANUFACTURER OF SEVERAL BUILDING MATERIAL, DECOR PRODUCTS, GRC,GRP AND GRG SPREADING ALL OVER THE LOCAL MARKET OF UAE MIDDLE EAST, AFRICA, SOUTH ASIA AND RUSSIA
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases