Our Client One of the largest providers of comprehensive healthcare services in the Middle East. This group, incorporates many medical facilities built and equipped according to the highest international standards, offering specialised medical centres achieving many firstly performed procedures in the private sector. They are now seeking appropriately qualified Consultants to work with them in Saudi Arabia Job Requirement - Must have relevant experience in Paediatric Urology A recognised Speciality Certificate from: - UK/Ireland (CCT/CCST) - America/Canada (ABMS/RCPSC/CFPC) - Some European countries (Certificate of Specialisation) Plus 5+ years Work Experience Letters working at the appropriate lev Essential Experiences - Must have relevant experience in Paediatric Urology A recognised Speciality Certificate from: - UK/Ireland (CCT/CCST) - America/Canada (ABMS/RCPSC/CFPC) - Some European countries (Certificate of Specialisation) Plus 5+ years Work Experience Letters working at the appropriate lev Job Desirable Experiences - GMC Registration or similar - Arabic speaking - Previous experience working in the Middle East - Training and/or work experience in a Western setting Benefit Package - Competitive tax free salary - Incentive scheme - Free Housing (Furnished Family Accommodation) - Medical Health Care Insurance (including Dependents) - Malpractice insurance - Child Education Allowance - Transportation - 2 year contract (family visa available) - Annual increments (based on performance) Job DetailsFacility: HospitalEmployment Type: ContractGrade: Consultant
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases