Follows all safety procedures during all crane inspections Manipulate or depress cane controls to regulate speed and direction of crane and hoist movement according to written, verbal, or signal instructions.
Inspects all cranes annually for defective parts and/or malfunctions.
Perform safety inspection of crane daily prior to use.
May troubleshoot and repair the crane with assistance from the mechanic or technician.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases