The Organization: Our client is a large private hospital in the state of Kuwait. Their dedication towards development and growth is reflected in the ongoing expansion. Care is provided through a competent and diverse team of health care professionals in multiple departments, utilizing the latest technology and applying evidence-based practices. They are hiring an experience Arabic speaking Director of Nursing.
Duties & Responsibilities: •Direct, oversee and evaluate all nursing personnel (registered nurses, LPN etc.); •Guide staffing procedures; •Set objectives and long-term goals for the nursing department; •Organize and coordinate admission, nursing and patient care procedures; •Develop and enforce policies aiming for legal compliance and high quality standards; •Control budgets and monitor expenditures; •Resolve issues and deficiencies when needed; •Manage record-keeping procedures; •Collaborate with other departments and professionals to streamline operations;
Skills & Competencies: •In-depth knowledge of hospital procedures and KPI/KQIs of patient care; •Understanding of basic budgeting and financial reporting; •Great knowledge of legal regulations and best practices in healthcare; •Excellent ability to lead and develop personnel; •Great communication and people skills; •Outstanding organizational and stress management skills; •Aptitude in problem-solving;
Education & Qualifications: •Degree in nursing; Master’s degree in nursing or healthcare administration is a plus •Proven experience as director of nursing •Minimum experience of 5 – 10 years in a senior management position in a hospital •Eligible for MOH Nursing License
Alert HR Solutions was originally founded in Maastricht, the Netherlands in 1995. It became a leading European provider of HR solutions to staff shortages in various industries. We provide our clients with a European perspective on recruitment. After successfully serving clients in the Middle East from our offices in the Netherlands, we have opened an office in Dubai â" UAE since 2013. Our team of Middle East consultants who have lived and worked in the area for years provide our clients with the best practice solutions on offer.
Alert HR Solutions is the original private Dutch company and this team consists of approximately 25 full-time and part-time employees who work throughout Europe and the Middle East. Our clients include large public and private companies in the Middle East and Europe. The majority of our clients have worked with us for many years and return to us continuously.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases