One of our client is looking for Electrical Engineer with an experience in ADCO Project. Understanding of work permit process , holding PTW H2S Certificate, Understand in insulation test, phase rotation test,motor rotation test,and all the process of each test process,comparison and solution on result of each
Candidate will be getting the basic salary along with food and accommodation.
Preference will be given to the candidates based in UAE and with the experience of 2-3 years..
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases