Must be able to perform general technician-level Electrical works supervision.Relavant Field.Power & Water Plant Experience (or related industry).
Must hold Industrial Technical certifications.
Must Have experience in MV/LV Circuit brekers/ Contactors, MV/LV Motor Maintenance.
LV/MV Transformer Maintenance, Passivation of Transformer oil and familiar with and operation of oil dehydration plant,conducting BDV/DGA test, Generator maintenance (Stator, Rotor Excitation of GTs and STs), Having experience of removal and replacement of rotating diode transducer and capacitor CTs VTs.
UPS / Battery charger / Battery/inverter maintenance Power cable replacement.
Replacement of electrical devices and control cable. Lighting work and troubleshooting of the circuit consisting of igniter choke and control gear Electrical equipment cleaning.
Familiar with all kind of electrical test instrument and equipment being used in the power plant Familiar with PD and PRIMS measurement
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases