The Organization: Our client is a diversified investment company with entities in hospitality, healthcare, infrastructure, pharmaceuticals and other industries. They are hiring 2 Executive Secretaries to the Office Director at their head office in Abu Dhabi.
Duties & Responsibilities: •Providing secretarial support to the Office Director; •Maintaining and managing a complex and busy calendar; •Typing of business correspondences as directed by Office Director; •Arranging appointments/meetings and travel both domestic & international; •Catering to stationary & logistics requests of Chairman’s office; •Coordinating with other secretaries of Chairman’s office for smooth flow of work; •Screening phone calls, enquiries and requests; •Dealing with incoming emails/correspondences on behalf of Office Director where appropriate; •Producing documents, briefing papers, reports and presentations where necessary; •Maintaining & filing of documents and confidential information both electronic and hard copy; •Meeting and greeting visitors at all levels of seniority; •Serving as a liaison between Chairman’s office & other department/parties; •Carrying out research as & when required;
Skills & Competencies: •Excellent communications & interpersonal skills; •Proven working knowledge and experience in MS Office Applications such as MS word, MS excel and MS PowerPoint; •Excellent knowledge of office procedures, protocols, organization and filing systems and a variety of PC and/or word processing systems; •Superlative secretarial skills preferably in a large corporate; •Demonstrated typing proficiency of at least 60 words-per-minute with accuracy •Able to adapt quickly, handle multiple tasks, and prioritize; •Proactive and attention to detail; •Ability to work under pressure to meet deadlines •Ability to handle confidential and sensitive materials;
Education & Qualifications: •Bachelor’s Degree; •Proven experience of working in a similar role in assisting top level management persons; •Minimum years of experience: 4+ years of related experience; •Prefer unmarried candidates; •Can join immediately;
Alert HR Solutions was originally founded in Maastricht, the Netherlands in 1995. It became a leading European provider of HR solutions to staff shortages in various industries. We provide our clients with a European perspective on recruitment. After successfully serving clients in the Middle East from our offices in the Netherlands, we have opened an office in Dubai â" UAE since 2013. Our team of Middle East consultants who have lived and worked in the area for years provide our clients with the best practice solutions on offer.
Alert HR Solutions is the original private Dutch company and this team consists of approximately 25 full-time and part-time employees who work throughout Europe and the Middle East. Our clients include large public and private companies in the Middle East and Europe. The majority of our clients have worked with us for many years and return to us continuously.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases