A dental nurse works closely with the dentist, providing assistance throughout a patient’s visit. Assisting the dentist encompasses a wide range of procedures from preparing the various materials required and ensuring the proper instruments and equipment are available, to cleaning and sterilizing the used instruments. Additional duties may include helping the dentist to record information about the patient’s oral health, processing radio graphs and stock control.
A dermatology nurse helps patients through the treatment of wounds, injuries, and diseases of the skin. They also perform skin cancer and post-plastic surgery treatments.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases