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Food Service Inspector - Thuwal

Keywords / Skills : Food Service Inspector - Thuwal

25 - 35 years
Posted: 8th Aug 2017

Nationality
Saudi Arabia
Industry
Food & Packaged Food
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
8th Aug 2017
Job Ref code
15699
Job Description
Job Description:

The company:
Our client is one of America's leading consultant companies with over 25 years of experience in providing professional and technical services positioned to design, build, finance and operate infrastructure assets around the world.

Responsibilities:
  • To assist with planning and monitoring contractual operational requirements and ensuring food safety requirements are met within all KAUST food service outlets.
  • To assist and support the food services management team in ensuring that all aspects of the day-to-day operational matters and service provider compliance is met and service delivered as per contract success criteria and ensure consistency and uniformity in delivering effective, efficient service assurance procedures and assist in producing appropriate records, reports, financial and statistical information.
  • Monitor the daily services, communication and processes that support the core business of KAUST through a Service Provider (SP)
  • Assist the Senior Food Services Inspector with the daily monitoring of the provided services, quality performance in relation to Contracts and SLA's
  • Conduct audits and inspections, assist in formulating reports and analyze data on a daily basis and deliver this in the form of a report
  • Conduct random unannounced inspections of all food outlets under KAUST.
  • Use of the CMO or similar reporting System as appropriate
  • Plan daily, weekly and monthly audits/ inspections for all Food Services outlets, to include review of SP's process and procedure compliance with their SOP's
  • Monitor banqueting and events, including booking process and delivery; to ensure food safety and contractual requirement are being met


Competencies:
  • Must have a flexible approach to work and be able to work as part of a team
  • Strong English language ability, both spoken and written
  • Must be confident in using computers, tablets and software applications, including Microsoft Office
  • Self-motivated being required at times to work with minimal supervision
  • Strong customer service focus
  • Strong supervisory, leadership skills
  • Excellent organizational and problem solving skills
  • Excellent communication skills (oral and written)
  • Excellent customers' relationship skills
  • Proficiency in Microsoft office is required
  • Knowledge of food service management related systems
  • Ability to deal with people in a manner which shows professionalism, sensitivity, tact and efficiency
  • Professional and smart appearance at all times


Qualifications:
  • Diploma or equivalent in Hospitality Management.


Experience:
  • Minimum 7 year experience in Hospitality Industry with back round of front and back of house experience


About Company

HistoryMissionServices.Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.

We have built relationships with many leading indigenous and multinational organisations throughout the Middle East and internationally in countries such as Saudi Arabia, Qatar, UAE, Oman, Bahrain, Kuwait, Egypt, Lebanon and Sudan.

Concentrating our resources has created five distinct specialist divisions:

· Integrated Project Management â€" Outsourcing
· Oil & Energy
· Construction & Engineering
· Banking & Finance
· Human Resources

Across the full spectrum of industries and at all levels of recruitment, our standards of quality and professionalism remain constant.

With a database of over 80,000 candidates and management’s 30 years’ experience recruiting professionals, we have the resources and expertise to select the right candidate for each position.
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