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Guest Service Manager & Guest Service Assistant for a Retail Store in BAHRAIN

Keywords / Skills : Guest Service Agent, Guest Relations Management, Guest Relation, Guest Relation Executive, Guest Service, Guest Relation Assistant, Guest Relations Manager, Guest Service Assistant, Guest Service Attendant, Guest Experience Manager, Guest Service Coordinator

Country
Bahrain
2 - 5 years
Posted: 2017-09-06

Nationality
Afghanistan, Albanian, Algeria, American Samoa, An...
Industry
Retailing
Function
Retail Chains
Role
Sales Exec/ Sales Representative
Other Retail Chains/Shops
Education
High School or Equivalent, Bachelor's Degree
Stream:
• Any
• Any
Posted On
6th Sep 2017
Job Description
Guest Service Manager & Guest Service Assistant

We are looking for Guest Service Manager & Guest Service Assistant for a Retail Store in BAHRAINl with 3-4 experience in RETAIL STORE

Location ; BAHRAIN

• Salary plus benefits depend to the experience and qualification.
• Medical Insurance.
• Yearly Ticket.
• The Candidate should be available or with short notice.

Skillset (job specific technical skills and behavioral competencies needed) 

• English literate, Arabic is a plus
• Excellent inter personal and communication skills
• Understanding/familiar with guest feedback systems
• Good awareness of Health and safety training.

Minimum experience
• Required to have 3 - 5 years’ experience in a managerial role FOR Guest Service Manager 

• Must have minimum 2 years’ experience in a similar role FOR Guest Service Assistant

Minimum Qualifications/education
• Bachelor degree or equivalent FOR Guest Service MANAGER

High School or equivalent for FOR Guest Service Assistant


Job Responsibilities:
• Actively seeks out information from morning meetings and store communications.
• Participates in and supports departmental initiatives and activities.
• Communicates supply and needs to merchandise handlers or management to better serve the customer.
• Maintain departmental zone coverage, while ensuring guest service.
• Ensure that the experience areas are clean organized and stocked at the end of each shift.
• Contributes to the overall visual standards and cleanliness of the department 
• Monitor execution of store level actions developed during module delivery.
• Ensure guest service standard metrics for measurement are consistently up-to-date
• Manage guest feedback/complaint system; ensure full records and reports are kept on all complaints and follow up procedures/actions are implemented
• Ensures guests are welcomed in a friendly manner 

Interested please forward your CV with the below details 

Current Salary:
Expected Salary:
Notice Period:
Nationality:
Current Location:
Marital Status:
Date of birth:
Skype ID:
Languages Spoken:
Total Years of Experience:
Current Employer:

Looking forward for your prompt reply.

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About Company

Management Information Resource Associates - MIRA is an independent, UK and Bahrain based Consultancy Practice that offers business consultancy services and comprehensive business solutions across a wide range of industries, business sectors and government organizations. MIRA works on implementing lucrative partnerships with organizations which we believe have growth potential with the geographic focus on promising locations in the Middle East. Our approach balances the risks and builds on the region's untapped opportunities. We create tailor-made solutions that cater for organizations in the region, while enhancing international best practices and benchmarks.
About Recruiter
Shalini Gajamugan
HR - Recruitment Consultant
MIRA Consulting Bahrain WLL
...
Skills I hire for IT, Financial, Mfg, Accounts,
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