Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review Interview patients in order to complete forms, documents and case histories Complete insurance and other claim forms Initiate and maintain confidential medical files and records
Plan, organize, direct, control and evaluate the delivery of health care services within a department of a health care institution, or in other settings where health care services are provided Consult with boards of directors and senior managers to maintain and establish standards for the provision of health care services Develop evaluation systems to monitor the quality of health care given to patients Monitor the use of diagnostic services, in-patient beds and facilities to ensure effective use of resources Develop and implement plans for new programs, special projects, new material and equipment acquisitions and future staffing levels in their department or establishment Plan and control departmental or establishment budget
We are an eminent team of professionals with advanced knowledge in immigration, relocation and overseas establishment. We dispense our expertise in immigration to our valuable clients so that they can fulfil the purpose of their visit no matter what they might be.
We cater end-to-end solutions based on the clientele profile and their needs; from suggesting a suitable destination to initiating the procedures and working along with you till the end by providing invaluable advice through all the necessary immigration steps so that you can acquire your visa as fast as possible. Migrate to the place of your dreams with Definite Consultants!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases