This is an HR Generalist role, the ideal candidate will be required to provide complete HR management support to the HR Manager. Mainly focusing on HR planning (should have excellent PowerPoint skills), Recruitment and Compensation. This is an excellent opportunity that offers a competitive salary and benefits package for the right candidate along with an organized and healthy work environment.
If interested, please share your resume in a Word format. All CVs are treated with the utmost confidentiality and will not be forwarded without your prior permission. However, we regret that due to the number of applications received each day we are only able to contact those applicants who are shortlisted for client interviews.
At Black & Grey, we connect high potential young talent and experienced game-changers to great businesses in the Middle East. This is what we do best!
We believe most human resource issues are not black-&-white; people have wonderful variables and aspirations at every stage of their career. To strike the right balance and effectively manage the grey areas of HR, we invest time and effort to understand our client’s and candidate's exact needs and deliver the right solutions using insights, intellect and a lot of compassion.
Talk to us today to take the next step in fulfilling your professional goals.
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases