About the company: Our client is a leading global leader in the manufacturing company. The company provides wholesalers, retail distributors and original equipment manufacturers (OEM) around the world with one of the broadest offerings of flow control and industrial products from a single source.
Duties & Responsibilities:
To conduct all routine HSE duties in an industrial , shop floor hands on type environment
Self-starter, good with procedures , ISO experience
Good communicator verbally and in writing, in English
Reporting to CEO but works day to day with the production manager
Metals experience would be a distinct advantage but it is not a must
Could live with a construction background guy at a stretch, as long as it's big company experience
HistoryMissionServices.Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
We have built relationships with many leading indigenous and multinational organisations throughout the Middle East and internationally in countries such as Saudi Arabia, Qatar, UAE, Oman, Bahrain, Kuwait, Egypt, Lebanon and Sudan.
Concentrating our resources has created five distinct specialist divisions:
Â· Integrated Project Management â" Outsourcing Â· Oil & Energy Â· Construction & Engineering Â· Banking & Finance Â· Human Resources
Across the full spectrum of industries and at all levels of recruitment, our standards of quality and professionalism remain constant.
With a database of over 80,000 candidates and managementâs 30 yearsâ experience recruiting professionals, we have the resources and expertise to select the right candidate for each position.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases