Our client, a renowned leader in Retail Industry is looking for a Dynamic, Young and Energetic Candidates to join for one of the upcoming projects in Dubai.
Vacancy No : 2620
Location : Dubai - United Arab Emirates
Industry : FMCG / Foods / Beverage
Staff Level : Middle Management
Industry Experience : 10 years
Experience In Same Role : 5 years
Salary : 10000-15000 AED
Other Benefit : As per UAE labor law
Our client, a reputed trading company based in Dubai is currently in need of dynamic team members to join their team. Candidates must have at least 10 years' experience in the same industry wherein 5 years must be in a similar position as an ERP Specialist/Consultant. Preferably candidates with GCC experience; Fluent in English communication; and knowleadgeable in INFOR-M3 System.
Qualified candidates may directly apply by sending CV with updated photo to [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases