• Any • Industrial engineering • Mechanical engineering • Any
18th Jul 2017
Al Thawiya recruitment services is looking to hire an inside sales engineer for one of our client in oil and gas trading in Dubai. The incumbent will be responsible for the commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issue.Measures of success also include new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success. Candidate should be an aggressive, dynamic sales person.
Decrypting client specifications.
Understanding bill of materials
Liaising with Suppliers for timely offers and deliveries
Preparing customized commercial offers
Registering orders and reviewing contractual documents
Preparing material submittals
Allocating stocks, issuing delivery and pick notes, shipping documentation
Monitoring the successful completion of the supply cycle until payment
Preparing Monthly reports on product offers and orders
Preferably an engineer or MBA graduate
Preference given to the candidate available in UAE
Understanding of Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issue
Ability to forge strong, long-lasting relationships with clients and suppliers
Excellent organizational skills
Ability to work under pressure
Drive to succeed
Professional verbal and written communication skills in English
Al Thawiya Recruitment Service established in 1994 ,with over 23 years of experience specializes in contract staffing, permanent staffing, Recruitment campaign etc. Al Thawiya will take time to understand your recruitment needs, sourcing from the talent pool to find you the desirable candidate with the appropriate skills and expertise to help drive your business forward. With our dedicated resourcing and research team that includes top tier graduates, all of whom possess up-to-date business intelligence, market knowledge and industry expertise, we operate throughout Middle East, head Quarters in Abu Dhabi, UAE with excellent track record.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases