Send me more jobs like this

Sorry, This job is expired.

L2 Customer Support Architect

Keywords / Skills : Support Engineer, Customer Support Engineer, Technical Support, Technical Support Engineer, Java, Application Support, Support Analyst, Production Support, B2C, B2B, Log Analyzers, Ticket Management Systems, build testing, Testing Engineer, Java, C++, Customer Suppo

5 - 10 years
Posted: 2018-04-16

Industry
IT/ Computers - Hardware
IT/ Computers - Software
Telecom
Function
IT
Telecom/ ISP
Role
Software Engineer/ Programmer
Team Leader/ Technical Leader
Project Leader/ Project Manager
Technical Support Engineer
Education
Bachelor's Degree
Stream:
Any
Salary
4500 - 5000 USD
Posted On
16th Apr 2018
Job Description
This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager, who can hire 50 Support Architects this week. This is a 100% remote, full-time role.

You can see more details about this role here: https://www.crossover.com/l2-customer-support-architect?utm_campaign=Apr7Tournament

This tournament will be hosted for our client Versata, they are looking to interview and hire top L2 Customer Support Architects the very next days! Are you deeply technical but enjoy working closely with customers to troubleshoot business critical issues? Are you as technical and smart as a software architect and really love learning new products and technologies? If you are driven by customer success, enjoy problem solving, and love helping people, then this is the job for you.

L2 Customer Support Architects are experienced software architects who are deeply technical, but they have the unique ability to couple that with exceptional verbal and written communication skills. They are smart, driven, curious, and empathetic, going out of their way to help customers and not resting until a problem is solved.

Candidate Requirements:

5 years, as a support agent in a high-volume contact center.

You have software architect-level technical acumen in modern software languages - since 90% of the products you will be supporting are written in Java or .Net - you will be asked to prove your technical skills in these languages

Required administration and troubleshooting of: Windows or Unix/Linux Server, Network and Webservers, Database MS SQL / MySQL / Oracle / PostGreSQL, Sharepoint, Active Directory, Java / Java Script / CSS / HTML

We recommend that you attend the tournament instead of applying online, as our tournament process will be much faster.

Register at the green button - you will receive the webinar link after completing registration.

Join our community of remote professionals!


About Company

Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.


Walkin for you