The laboratory technician is responsible for laboratory-based tasks, which include sampling, testing, measuring, recording and analysing results in biological, chemical and physical tests. And provide all the required technical support to enable the laboratory to function effectively, Following the correct procedures and health and safety guidelines.
Preparation of all tools , samples, chemicals, medias and equipments for the analysis.
Conducting testing on a wide variety of samples (finished product, raw materials, water, environmental sampling etc.) according to testing schedule: Microbiological, chemical and physical tests
Carrying out routine tasks accurately
Ensuring the laboratory is well stocked and resourced
Maintaining and operating standard laboratory equipment
Following strict safety procedures and safety checks
Keeping up to date with technical developments
Recording all microbiological, chemical and physical analysis results
Completing required reports and documentation
Keep all equipment and glassware in the laboratory sterilized and ready to use .
Maintain the lab washing area including the sterilization of garbage.
Sterilization the required media and glassware.
Ensure the cleaning program in the laboratory is well implemented.
Using computer to up date all records.
Ensures the accuracy and completeness of the analysis results..
Understand manufacturing risks with relation to Food Safety issues.
Ensure the Companies Policies and statements are applied continuously and that the company’s statements and policies are continually reviewed and amended to avoid breach of any local or statutory legislation.
Ensure keep all records and the documentation of technical issues
Make recommendations for improvements to the current operation from the technical aspect and with a view to improved efficiencies
Attend to your duties at times specified by your line manager or dictated by work levels
Accept that this job description is not exhaustive and that it may be necessary with consultation, to amend/change details from time to time
Continuous follow up of the responsibilities to achieve the best results
Requirements: Minimum 1 year related work experience in quality control and/or laboratory within a food manufacturing environment is essential.
Education: BS in Food Science, Biology, Microbiology or Chemistry, Food Safety, Food Hygiene including HACCP.
Reports to: Quality Assurance Microbiologist Supervisor
Kout Food Group is a Market leader representing world renowned brands in hospitality with franchises like Burger King, Pizza Hut, Applebee’s, Burj Al Hamam, Kabab-ji and Taco Bell. Building on our successful entrepreneurial spirit, Scoop a Cone, Seven Seas and Ayyame are a part of the growing Kout Food Group Family of homegrown concepts committed to always give you something innovative, new and of the best quality. Our factory, Fresh Productions, is a state of the art manufacturing division with production capability for an extensive range of pre-packaged, own label and private label potential.
Central to our values at Kout Food Group is passion for outstanding food and service. People are at the heart of what we do and delighting our customers is what motivates us.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases