The Organization: Our client is a leading private healthcare provider in UAE offering international level services in healthcare. Their reach is through a specialized care hospital and more than 20 outpatient centres. They are proud of their progressive facilities and services, complemented by the latest technology supporting the most advanced surgical and diagnostic procedures.
Duties & Responsibilities: This position takes care of the overall management of the nurses and midwives on the labour and delivery ward. •Works with CNO to determine the optimal allocation of staff, per shift on each unit; •Serves as administrative authority for the smooth function of all units on assigned shift; •Supervises staff and assures survey compliance on a daily basis. Provides guidance and support to staff to better plan work flow; •Provides clinical expertise in the management of medical emergencies.
Skills & Competencies: •Good organizational and analytical skills; •Ability to balance supervisory and administrative tasks and clinical care; •Excellent leadership skills; providing guidance and advice to a team of nurses; •Knowledge and experience to answer staff and patient questions on a wide range of topics; •Strong written communication skills
Education & Qualifications: •Bachelor Degree in Nursing or Midwifery; •HAAD/DHA/MOH license (or at least eligibility); •Overall experience of 10+ years in nursing; •Minimum of 5 years’ recent experience in leadership role in this specific department
Alert HR Solutions was originally founded in Maastricht, the Netherlands in 1995. It became a leading European provider of HR solutions to staff shortages in various industries. We provide our clients with a European perspective on recruitment. After successfully serving clients in the Middle East from our offices in the Netherlands, we have opened an office in Dubai â" UAE since 2013. Our team of Middle East consultants who have lived and worked in the area for years provide our clients with the best practice solutions on offer.
Alert HR Solutions is the original private Dutch company and this team consists of approximately 25 full-time and part-time employees who work throughout Europe and the Middle East. Our clients include large public and private companies in the Middle East and Europe. The majority of our clients have worked with us for many years and return to us continuously.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases