The Organization: Our client is a MEP construction organization with over four decades of presence in the industry and specifically in the Middle East and North Africa regions.
Duties & Responsibilities: Our client is hiring an experienced LEED certified Electrical Engineer for one of their projects in Dubai, UAE. This Engineer will be responsible for: •Researching, designing, and evaluating sophisticated electrical systems to meet project requirements; Systems include primary power distribution systems, medium and low voltage distribution, emergency/standby generators, building wiring and lighting, telecommunications and security, and renewable energy for governmental, commercial, and industrial projects; •Controlling and monitoring technical documentation; •Site plan construction, defects inspection and preparing reports; •Recommend ways to improve process, quality and coordination efforts.
Skills & Competencies: •Technical skill of electrical engineering principles •Strong analytical and problem solving skills •Interpersonal skills and experience interfacing with clients, engineers, architects and others of varying technical abilities
Alert HR Solutions was originally founded in Maastricht, the Netherlands in 1995. It became a leading European provider of HR solutions to staff shortages in various industries. We provide our clients with a European perspective on recruitment. After successfully serving clients in the Middle East from our offices in the Netherlands, we have opened an office in Dubai â" UAE since 2013. Our team of Middle East consultants who have lived and worked in the area for years provide our clients with the best practice solutions on offer.
Alert HR Solutions is the original private Dutch company and this team consists of approximately 25 full-time and part-time employees who work throughout Europe and the Middle East. Our clients include large public and private companies in the Middle East and Europe. The majority of our clients have worked with us for many years and return to us continuously.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases