The Organization: Our client is a MEP construction organization with over four decades of presence in the industry and specifically in the Middle East and North Africa regions. For their projects in Doha, Qatar, they are hiring an experienced Firefighting Systems Mechanical Engineer. Duties & Responsibilities: •To executive and supervise the installation, testing and commissioning of systems on site. Skills & Competencies: •Excellent knowledge of firefighting systems •Professional English communication skills •The ability to solve any technical issues, implement and maintain preventative and corrective actions Education & Qualifications: •Bachelor''s degree or Diploma in Mechanical Engineering •Any relevant extra qualification or certification like NICET will be an added advantage •A minimum of five (5) years of progressively responsible experience •Knowledge of Safety Standards and International Standards and other recognized construction systems
Alert HR Solutions was originally founded in Maastricht, the Netherlands in 1995. It became a leading European provider of HR solutions to staff shortages in various industries. We provide our clients with a European perspective on recruitment. After successfully serving clients in the Middle East from our offices in the Netherlands, we have opened an office in Dubai â€" UAE since 2013. Our team of Middle East consultants who have lived and worked in the area for years provide our clients with the best practice solutions on offer.
Alert HR Solutions is the original private Dutch company and this team consists of approximately 25 full-time and part-time employees who work throughout Europe and the Middle East. Our clients include large public and private companies in the Middle East and Europe. The majority of our clients have worked with us for many years and return to us continuously.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
