Candidate should mandatorily have turbine experience / Min Exp 10 / Only Transferable Iqama candidates required who residing in KSA.
To lead a team/ manual personal and maintain harmonious working relationship. To interpet instruction and related information to meaningful and accurate work directive, drawings and guidelines. To plan and schedule labour, material .
Desired Candidate Profile
Should be from oil, gas and petroleum industry. Flight charges (to and from), Food accomadation will be provided by company.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases