• Other • Any • Other • Other Certification/Professional qualification
1st Feb 2018
Opportunity for Principal/ Head of School , having Experience 15 - 25 years in Middle East / Gulf region. Candidate should be dynamic in laying foundation of school with long run policies and procedures and value based modern education system. In charge of overall academics, administration and finance to run the school as a head of the institution.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases