As one of Qatar’s most innovative and successful suppliers of bespoke interior design and fit-out solutions, we at One Thousand Walls W.L.L. are dedicated to expanding our brand awareness even further throughout the GCC market. We are very proud of having worked with some of the biggest international brands/organizations and therefore are very focused on maintaining and expanding our professional relationships in a positive and constructive way.
Our goal is to maintain our strong corporate bond with each of our clients, which will enable us to further promote our company, as well as define us as their preferred partner in the marketplace. Qatar’s rapidly expanding and flourishing economy requires a modern, innovative, and flexible approach to doing business, something which we value a great deal at 1000walls. We pride ourselves on having an individualized approach to each client, putting their needs first and foremost. The most common way we achieve this level of customization is through our sound corporate culture, practical approach, as well as a very driven and dedicated team of professionals. 1000walls is equipped with internationally acclaimed architects and interior design specialists with decades’ worth of experience in the Gulf region and in Qatar in particular. Utilizing their substantial knowledge of the local design preferences, and intertwining that with established world-leading design basics, our team can assist you in every aspect of space-planning, design conceptualization, furnishing, visualization, project management, and execution. Through the integration of our design ideas and our product knowledge, local and international building regulations, as well as our comprehensive experience, we are able to deliver outstanding interiors, which bring the best functionality, comfort, aesthetics and cost-effectiveness.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases