• Chemical engineering • Mechanical engineering • Chemical engineering • Mechanical engineering
11th Sep 2017
Overall responsibility of BOPET film production line which involves film production process, slitting, quality inspection, packing & dispatches of products. To ensure efficient operation of BOPET film plant to achieve targeted production & efficiency with highest level of quality standards. Capability to acquire higher responsibilities of film productions in long term.
PRINCIPAL ACCOUNTABILITIES Key Performance Indicators
-Approved production target
-Process downtime target
-Approved production to virgin RM input Ratio
-Overall plant efficiency
-Production data management
-Mechanism on quality complaint reduction
-Quality complaints analysis in consultation with QA/ Tech Services
-External & Internal audits and closure of findings / non-conformities
-Effective implementation of CAPA
-Compliance of quality systems ( QMS, FSMS, EHS )
-Safety culture in the plant
-To work towards zero accident/ incident and zero LTIF
-Implementation of Safety norms
4. Cost Reduction
-Reduction in Power & Fuel consumption
-Reduction in consumables cost
5. Trial & development
-Execution of plant trials
-To work cohesively for developing new products
-Enhance knowledge & skill of team
-Develop good working environment
-Provide infrastructure/ resources, manpower & manpower planning in consultation with HR
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases