Palace Consulting Engineers is an Engineering Design & Construction Management Company catering its services to customers like Saudi Electricity Company. Currently we are hiring a team of Consultants for our project of HVDC Converter Stations Construction Management.
Duties & Responsibilities of QA /QC Engineer
-Reports to the Project Manager
-Overall responsible to manage, supervise, and control of QA/QC at the Project Site.
-Prepare and ensure implementation of Quality Management system of the company at all functions.
-Prepare and ensure the implementation of the project quality plans.
-Ensure Quality of the work and full filling project requirements
-Co-ordinate with the Contractor (and its representative on site) for any issue related to the quality of works.
-Initiate corrective actions for any observed non-conformances, and demand for a preventive action plan to prevent the re-occurrence of non-conformances, all in coordination with the project QAQC Engineer.
-Ensure that all project related documents in use are reviewed / approved and implemented.
-Supervise the activities of on and off site laboratory and ensure test are conducted as per approved facilities and project requirements
-Coordinate with third party laboratory and any other specialist / expert.
-Coordinate with the Contractors / sub-contractors/ suppliers for samples, technical submittals and review all prior to their approval.
-Coordinate with the PCE Head Office / SEC Quality Management Department in connection with Quality Assurance and Control matters of the project.
-Attend Site Meetings along with Project Manager with the Main Contractor. Review Minutes of Meetings and comment.
-Assist Safety Engineer for HSE related issues.
-Arrange/ conduct training Program for staff and upgrade system to international standard as necessary.
Qualifications Required for QA / QC Engineer
-Bachelors of Engineering (Any Discipline)
-8 Years of Total Experience out of which Min of 4 Years experience as Safety Engineer on EHV SS or HVDC Construction project.
-Total Quality Management Training or Similar Certification.
Other Requirements of QA / QC Engineer
-Shall be aware of International Engineering Standards and should have worked on the Supervision, Consulting and Project Monitoring of similar capacity of Substation Constructions.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases