Identifying and sourcing potential professionals for all senior to junior levels (on contract, contract to hire and permanent assignments)
Client Interaction and servicing to their requirements.
Hands on experience in Recruitment Life Cycle
Manpower planning and sourcing
Coordinating Pre and post recruitment activities.
End to End Recruitment solutions right from sourcing to screening to short listing to interview follow-ups to salary negotiations till the closures. Evaluate employment factors such as job experience, education and training, skills, knowledge and abilities, physical and personal qualifications, and other data pertinent to classification, selection and referral.
Eram is an ISO 9001 : 2008 certified leading organization in the Industrial Sector mainly dealing with Technical Personal Service, Project Management ,Industrial Trading, Information Technology, Elevators and Escalators , Power and Communication and Aluminum Cladding System, operating in Qatar,United Kingdom, Abu Dhabi, India. Over a decade, our passion, dedication and the drive for continuous novelty has made Eram a preferred organization in the Industrial sector.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases