Technosoft Corporation is a $70 Million software company. It is (ISO 9001:27001) and began a business in 1996 as an Information Technology (IT) and also in Business Process Outsourcing (BPO) Services Company. Headquartered in Michigan , USA , Technosoft has offices in Princeton , New Jersey and Minneapolis , Minnesota . Outsourcing operations are located at our state-of-the-art facility in Chennai and Bangalore , India . Technosoft has experienced impressive growth in a short period of time. Since inception in 1996, Technosoft has grown consistently in terms of customers, employees and revenue. Currently, Technosoft has over 1500 employees in the U.S. , including corporate HQ and at client sites in more that 20 States. In addition, more than 800 Technosoft Staff members are employed in India .
We serve a wide range of customers including Fortune 1000 companies and SMB businesses throughout the U.S. Technosoft currently serves clients in financial services, technology, government, healthcare, manufacturing, retail and utilities. For Further Details kindly log on to www.technosoftcorp.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases