Our Client a renowned leader in Restaurant / Catering Industry is looking for dynamic professionals to join their team.
Vacancy No : 2521
Location : Dubai - United Arab Emirates
Industry : Restaurants / Catering
Staff Level : Rank & File
Industry Experience : 3 years
Experience In Same Role : 5 years
Salary : 4000-4500 AED
Other Benefit : As per UAE labor Law
The Supervisor is part of the supervisory leadership whose role is to support the All Day Dining Manager in managing the day-to-day operations of the Hotel in order to achieve the desired business results in the areas of colleague engagement. product and service excellence. and business prudence in accordance with the company's operating criteria and performance expectations. The person schedules servers. supports and supervises them to make sure the established standards are implemented and the expectations of the guests are exceeded. As part of the Supervisor's development.
Qualified candidates may directly apply by sending CV with updated photo to [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases