He should have experienced in ESH (Environment, Safety & Health) on civil and/or Industrial type projects. Experience in identifying and evaluating unsafe conditions and knowledge of safeguards required to protect employees from effect of hazard in the office and at construction projects in compliance with safety execution plan. Must have knowledge in using MS Office and with effective oral & written communication skills.
Should have all certifications pertaining to fire safety, OSHA, etc.
Nationality: Arab National, Indian, Pakistan, Philippines
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases