• Any • Automobile engineering • Mechanical engineering
4th Feb 2018
Role : Sales Engineer
Job Location : Muscat - Oman
Job type : Full time Permanent
Industry : Woodworking Industry
Roles and Responsibilities :
2-3 years experience in selling Wood Working Machineries or similar capital equipment to B2B customers. Will be responsible for selling and building customer relationship with go-getter attitude.
Candidates with prior experience in neighboring markets to UAE like Iran, Iraq, KSA & East African countries preferred. Job involves extensive travelling to the above countries.
Candidate will be joining the Muscat Office and will be responsible for sales and coordinating with other team members.
Fluent in both spoken and written English skills, dynamic & convincing personality, influential presentation skills, good team player, be a strategist, executer and result oriented.
Minimum 2 to 3 years of experience with any Wood Working Machinery dealer in GCC countries with valid GCC driving license is a must. Experience and knowledge of doing business with countries neighboring to UAE will be an added advantage.
1. Telephonic interview only with candidates full filing the below mandatory criteria.
2. Personal interview & written test for candidates selected in the telephonic interview in Muscat.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases