our inspectors will be measuring education quality in order to support the improvement of all schools under the project umbrella. Our role is to undertake a comprehensive assessment of educational standards and performance for every targeted school and provide clients with detailed reports to evaluate quality of learning and teaching within their schools.
• report their observations based on client evaluation policy • convert all observations into written findings • Give feedback to the school at the end of the Inspection • Monitor and capture the progress of schools
Skills & Person Specification * local and international inspection experience * Fluency or near fluency in Arabic and English (Bilingual is an advantage) * Post of senior responsibility at school management or agency level * Understanding of international best practice in school effectiveness *Experience with UAE inspection framework * Reports analysis skills required * High commands of written communication in English * ICT skills * Team player and leader * Ability to work under pressure * Mobilization around UAE based on employment needs
Education University Degree and a minimum of 5 years working in education
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases