The Organization: Our client is a private healthcare group with hospitals, clinics and outlets throughout the Middle East. For their office in Riyadh they are hiring a Senior Manager Finance & Business Control. The main work location will be Riyadh but candidate will have to travel to other hospitals on need basis. The travel could be extensive across KSA region.
Duties & Responsibilities: •Responsible to analyze work processes, review workflows and determine how work should be arranged to maximize efficiency and effectiveness; •Responsible to perform regular business controls and reviews with accuracy, consistency and good quality; and producing the results for reporting purposes on time; •Coordinate the effective implementation of controls in both new business processes / products and redesigned business processes / products; •Prepare and provide training, where needed, to process and control owners; •Acts as a liaison with both internal and external auditors; •Engage in ongoing cost reduction analyses in all areas of the company; Skills & Competencies: •Arabic reading and speaking skills preferable; •Strong project management and organizational skills, with the capability to work on multiple projects with minimal direction in a dynamic and fluid environment with rotating priorities; •Pro-active, high energy and strong interpersonal skills with a team-focused attitude, demonstrating the ability to collaborate and compromise while building constructive and effective relationships; •Demonstrated critical thinking and analytical abilities, including problem solving and time management skills;
Education & Qualifications: •B. Com/ M. Com with professional certification CIMA, CA, CMA etc. •10 to 15 years’ experience of which 5-6 years in MIS preparation, reporting, ERP implementation, feasibility studies etc.; •Healthcare sector experience preferable but not mandatory; •Immediate requirement, candidates with transferable Iqama preferable;
Alert HR Solutions was originally founded in Maastricht, the Netherlands in 1995. It became a leading European provider of HR solutions to staff shortages in various industries. We provide our clients with a European perspective on recruitment. After successfully serving clients in the Middle East from our offices in the Netherlands, we have opened an office in Dubai â" UAE since 2013. Our team of Middle East consultants who have lived and worked in the area for years provide our clients with the best practice solutions on offer.
Alert HR Solutions is the original private Dutch company and this team consists of approximately 25 full-time and part-time employees who work throughout Europe and the Middle East. Our clients include large public and private companies in the Middle East and Europe. The majority of our clients have worked with us for many years and return to us continuously.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases