PRIMARY PURPOSE OF ROLE (Why does the role exist?)
Responsible for the payroll accounting of the company for 500+ employees and scaling to 1500 employees Communicate routinely with HR Managers on a variety of job related topics including excel data entry, work hours of employees, etc. Report to HR Manager / Financial Controller. Participate in the formation and implementation of company payroll plans Preparation of all monthly reports & schedules Work with outside audit / accounting/financial firms on monthly close-out procedures Provide reporting and budgeting as required by Senior Management. Work with project management staff ensuring proper compliance with payroll accounting procedures.
At Black & Grey, we connect high potential young talent and experienced game-changers to great businesses in the Middle East. This is what we do best!
We believe most human resource issues are not black-&-white; people have wonderful variables and aspirations at every stage of their career. To strike the right balance and effectively manage the grey areas of HR, we invest time and effort to understand our client’s and candidate's exact needs and deliver the right solutions using insights, intellect and a lot of compassion.
Talk to us today to take the next step in fulfilling your professional goals.
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases