• Should have 6-10 years experience in same field • Ensuring Contractual Compliance, primarily in accordance with FIDIC and other Bespoke contracts • Prepare contract documents and generation and review of contract correspondence and advising and handling contractual issues. Ensuring contract documentation complies with company policy. • Drafting / sending Contractual Correspondence, monitoring the site maintaining various site records and logs for substantiating Various Claims • Evaluate dispute information and prepare and agree claims for reimbursement of loss and expense including Extension of Time for Completion. Negotiate and manage the resolution of disputes. • Analysing Contractual Claims and Negotiations, preparation, Negotiation and Agreement of Final Accounts • Preparing and substantiating Payment Applications, • Quantification and costing • Cost vs. Value Reconciliations • Forecast Final Value, Final Cost, Cash Recovery, Net Cash Flow, Labour and Productivity Monitoring, • Risk assessment for main contract and subcontractors /suppliers, preparing Risk and Opportunity Schedules • Preparation and analysis of Cash Flows, Budgeting, Cost Control and Cost Monitoring/Reporting. • Ensure that contract progress is monitored and controlled against agreed programmes. Identify and investigate any variances from plan and notify these to appropriate personnel, agreeing and implementing appropriate remedial action with project management team. • Liaise with the project team, and be actively involved in the management of the on-going financial aspects and the securing of all subcontracts, ensuring that subcontract terms and conditions reflect obligations undertaken by the Company. • Review and submit financial reports and project performance reports and attend and contribute to financial reviews. • Maintain highest levels of commercial confidentiality in all aspects of employment.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases