As supply chain manager you will make sure that our products are always in stock in our warehouses in Poland, Texas and Brazil. You will make new orders from our suppliers, work with the transportation companies and make sure the import documents get prepared properly. Because we are a young, expanding company, you will also do a lot of work to find new suppliers and replace existing ones. You will test samples, negotiate prices and payment terms etc. You will always monitor our inventory levels to make sure you order the right amount of resupply at the right time.
Work ethic and reliability: thousands of cat owners around the world are relying on you to receive their products
Intelligence: No real experience or knowhow is needed, but you need to be fast at solving problems as they arise Good communication skills: You will be dealing with suppliers and logistics companies from tons of different countries Good english
Independence: As mentioned earlier, you will be the only person in our Dubai branch for the foreseeable future. We expect you to work with little to no supervision. We just define your goals once a month or so, and then you are on your own. Of course we will provide you with all the tools and knowhow that we can, but you are expected to take responsibility for our supply chain.
Energetic, driven, and persistent: When management decides to add a new product or expand into a new country, it is critical that you act fast and make it happen. The high level of freedom mentioned in the last point does NOT mean you get to drag your feet. We expect you to execute all tasks with a sense of urgency, even when no supervisors are watching. Miaustore has a lot of massive growth opportunities available, the faster the supply chain is ready, the faster we can take advantage of these opportunities.
You don't make excuses. When trying to find suppliers you will encounter obstacles. That's when your job STARTS not it ends. You are expected to power through these obstacles and find solutions, no matter what it takes. You might have to spend 2 days reading about Brazilian import duties. You might have to call 200 transportation companies in Poland on the phone. But you should never make excuses. In our company we jump with joy every time we encounter an obstacle. The bigger the obstacle the better. Because this means we have a big advantage over our competitors as soon as we overcame the obstacle.
You need to be available to start very soon
Open to all nationalities
How to apply
If you can honestly say you fulfil all the requirements, then
Send us your CV, either here on the site or by email to [HIDDEN TEXT]
Miaustore is a growing company selling cat products in over 13 different countries. Founded by a swiss entrepreneur in 2013 who spent years to create unique, stylish cat products that have become very popular over time. Our Ecommerce branch is located in Barcelona Spain, and the Procurement/Supply chain will be managed from Dubai. You will be the only employee of the Dubai Branch for at least a year, and you will be working from a smart office in the Freezone where the company is incorporated.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases