Our client is now recruiting for a Tactical Buyer Purpose To meet Clients’ sourcing requirements timely and cost effectively in compliance with quality and quantity of company’s ’ requirements (Purchasing process) and company’s Europe purchasing policy. Role is of a transactional buyer: management of all the SAP transactions pertaining to reviewing the requisitions released, sending quotes, purchasing, notification of the orders and follow up on confirmation of the orders sent to the suppliers in compliance with company’s Europe policies and delegation of authorities. Timing of the process is critical. Interface between company’s Internal clients and vendors and collaboration with local sourcing specialists under supervision of Indirect Sourcing Manager. Job Responsibilities 1 Activities • Responsible for Tactical purchasing process (spot buys) based on SAP purchasing module use and transactions • Timely process of request for quotation and follow up • PO processing and order confirmation monitoring • Escalation point for customer / vendor queries • Share new vendor set-up requests with Sourcing. • Amends PO quantities /prices when relevant • Closes Purchase Orders completed • Files documents according to company’s procedures for audit purposes. • Proactively shares knowledge and best practices. • Entrepreneurial spirit, continuously seeks out ways to reduce costs. • seeks and achieves challenging goals • Team to address/attend calls from plants/sourcing specialist/warehouse people. Also in case of urgent requisitions calls up vendor. 2 Reports • Weekly activity report for internal clients • Tactical buyer monthly report/Dashboard Skills and requirements • Good organization • Effective communication • Microsoft excel expertise • SAP knowledge is an asset • Working hours and working days pasted on European plant
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases