We're running an Online Hiring Tournament on February 24th to hire Technical Product Manager (USD $100K/yr).
This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager. This is a 100% remote, full-time role.
As a Technical Product Manager, your core responsibility is to take the big ideas from Product Management Leadership and break them down into meaningful "bite-" chunks for Engineering. We are relying on you to take a large release specification and create milestones that can be delivered in a 1-2 week Agile process. Good milestone specifications will make clear technical decisions and remove any ambiguity that a development team would have when building the spec - that is why we staff with strong software developers who have been on the other side of the table! Finally, as the owner for the milestones of your product, you will be ultimately responsible for reviewing what the engineering team has actually built and making the final call on whether it meets your specifications or requires additional work.
We recommend that you attend the tournament instead of applying online, as our tournament process will be much faster. Join our community of remote professionals!
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases