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Ticketing Officer

Keywords / Skills : Ticketing Officer, Reservation Agent, Ticketing Executives

1 - 4 years
Posted: 2018-05-23

Industry
Agriculture/Dairy/Forestry/Fishing
Facility management
Government/ PSU/ Defence
Function
Customer Service/ Call Centre/ BPO
Role
Other Customer Service/ Call Center - Ticketing Officer
Education
High School or Equivalent, Bachelor's Degree
Stream:
• Any
• Any
• Tourism
Posted On
23rd May 2018
Job Description
Job Responsibilities:
  •  Arranges reservations and routing according to employees request to ticketing agency.
  •  Plan route and computes ticket cost, using schedule and booking rate. 
  •  Assist employee requiring special assistance to board or depart conveyance. 
  •  Liaise all departments in related with the travel ticket. 
  •  Sells and assembles tickets for transmittal or mailing to employee or designated department. 
  •  Answer employee inquiries in related with flight details. 
  •  Other task may assigned by the HOD if necessary. 
Qualifications Required:
  • Bachelors degree or Higher secondary
  • Minimum 2 years experience in the same field
Other Qualifications:
  • Customer service skills. 
  • Strong written and spoken communication skills. 
  • A polite and professional approach. 
  • Problem Solving skills 
  • The ability to deal tactfully with upset or angry employees / passengers. 
  • IT skills. 




About Company

At Black & Grey, we connect high potential young talent and experienced game-changers to great businesses in the Middle East. This is what we do best!

We believe most human resource issues are not black-&-white; people have wonderful variables and aspirations at every stage of their career. To strike the right balance and effectively manage the grey areas of HR, we invest time and effort to understand our client’s and candidate's exact needs and deliver the right solutions using insights, intellect and a lot of compassion.

Talk to us today to take the next step in fulfilling your professional goals.

Follow us on
LinkedIn https://www.linkedin.com/company/black-&-grey-hr
Facebook https://www.facebook.com/blackandgreyhr
About Recruiter
Nevin Lewis
Executive Director
Black & Grey
...
Skills I hire for Human Resources, Admin, Sales & Marketing
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