The Vice President of Technical Product Management excels at:
Defining data structures and object models
Creating algorithms to solve high-value problems
Mapping solutions to large "building blocks" of existing open source components and cloud services
Making decisions that reduce scope in favour of simplicity
Clear written communication
Leading and managing a team
Unfortunately, most companies do a terrible job at this. They do not do the hard work up front, and they start coding too early. They don’t invest in developing expertise and innovation. They build roadmaps based on what competitors are already delivering or on the tactical needs of the sales team. Their technical product managers focus on UIs and mockups instead of the product’s core data structures and algorithms.
For the Vice President of Technical Product Management position, you have likely been a Technical Co-Founder of a smaller company or a Senior Architect at a large software company such as Microsoft, Google, IBM, Oracle, etc.
Our Technical Product Management roles are much more technical than what most companies call "Product Management" so traditional "product management" experience is not a requirement.
Create technical design specs that define the core of software products
Know how to apply modern software design patterns (think cloud, containerization, etc) to product requirements
Review and provide feedback to more junior product managers turning your decisions into detailed engineering plans
Bachelor's Degree in Computer Science is absolutely mandatory, (M.Sc. or PhD preferred)
5+ years of hands-on production code development in Java or C#
3+ years experience taking product requirements, making the core technical design decisions, and creating detailed specifications for a team of developers to code and test
Able to identify and articulate patterns in unstructured and unorganized content
Excellent written communication skills including architecture diagrams, data flows, and system component diagrams
A passion for creating work in a process-driven way and working with team members to continuously improve that process
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases