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Security Center
Expert advice on avoiding online fraud |
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Security Notice
Dear Valued Monster Customer,
Protecting the job seekers who use our website is a top priority, and we value the trust you place in Monster. As you may be aware, the Monster resume database has been the target of malicious activity that involved the illegal downloading of the contact information of some Monster job seekers. We responded to this specific incident by conducting a comprehensive review of internal processes and procedures and securing the accounts of those customers whose login credentials had been stolen and used to access the database. We then notified affected job seekers that their contact records had been downloaded illegally, and shut down a rogue server that was hosting these records.
We are committed to maintaining an ongoing dialogue with all of our job seekers about Internet security and the steps Monster is taking to protect its job seekers. With this in mind, we want to make you aware of several security enhancements that Monster is in the process of implementing. Not only do these changes aim to deter unauthorized users from accessing our system, but they also protect your account information with an even higher level of security.
- To reduce the chance that account information may be accessed by unauthorized persons, several new methods are being introduced to increase the security of our customer's accounts.
- Monster is working with law enforcement officials to report and investigate incidents of data theft and unauthorized use of our customers' credentials.
- Global monitoring of all website activity is being conducted around the clock, so that any future attempts to access job seeker information can be identified and terminated as soon as possible.
- Our ongoing anti-phishing efforts include real time monitoring for phishing incidents and reporting phishing sites for termination.
- Monster has formed a Security Task Force made up of senior management from the Monster organization. The task force is committed to developing infrastructure advances that will further enhance the security of our customers and services.
- We continue to provide our customers with educational material that ensures awareness of phishing, account security and conducting a safe job search. Learn more
- As always, Monster provides customer support around the clock. Rest assured that, if you suspect your Monster account information has fallen into the wrong hands, you can contact us at any time to discuss your concerns.
We believe these actions are responsible steps to take to protect your trust in Monster. We are also working with Monster's hundreds of thousands of employer customers to ensure a safe and effective online job search, and will continue to share information with you about the enhancements we are taking to better serve as your online career resource partner. Please keep reading to learn more about how to use the Internet safely.
Sincerely,
Sal Iannuzzi
Chairman and CEO
Monster Worldwide |
| HOW TO BE A SAFE INTERNET USER |
Every Internet site in the world is facing the growing issue of fraudulent usage of information, and we want to work with users around the world to stop this practice. Please keep reading to learn more about the warning signs and what you can do.
Spam email is such a common occurrence today that you may think you know what to look for. But there are two types of email scams – what's known as 'phishing' and 'spoofing' – that can be more difficult to identify. Both practices concern fraudulent email where the 'from address' has been forged to make it appear as if it came from somewhere, or someone, other than the actual source. Below are the warning signs to look for:
What’s 'phishing' all about – and how do I spot it?
Phishing emails are used to fraudulently obtain personal identification and account information. They can also be used to lure the recipient into downloading malicious software. The message will often suggest there are issues with the recipient's account that requires immediate attention. A link will also be provided to a spoof website where the recipient will be asked to provide personal/account information or download malicious software. Monster will never ask you to download software in order to access your account or use our services.
How is it different than 'spoofing'?
Spoof emails often include a fraudulent offer of employment and/or the invitation to serve as a go-between for payment processing or money transfers. This scam is primarily directed at a general audience, but it can also reach Monster members who have included contact information on their resume. Like with phishing emails, the sender's address is often disguised.
Examples of fraudulent email
These examples of fraudulent email show you what to watch out for (click to see details): |
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Consumer Advice: How to Avoid Phishing Scams
The number and sophistication of phishing scams sent out to consumers is continuing to increase dramatically. While online banking and e-commerce is very safe, as a general rule you should be careful about giving out your personal financial information over the Internet. The Anti-Phishing Working Group has compiled a list of recommendations that you can use to avoid becoming a victim of these scams.- Be suspicious of any email with urgent requests for personal financial information
- Phishers typically include upsetting or exciting (but false) statements in their emails to get people to react immediately
- They typically ask for information such as usernames, passwords, credit card numbers, passport number, photograph, date of birth, etc.
- Don't use the links in an email, instant message, or chat to get to any web page if you suspect the message might not be authentic
- Instead, call the company on the telephone, or log onto the website directly by typing in the Web address in your browser
- You should only communicate information such as credit card numbers or account information via a secure website or the telephone
- Always ensure that you're using a secure website when submitting credit card or other sensitive information via your Web browser
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Additional consumer advice is available at http://antiphishing.org/consumer_recs.html
If you have more questions, please visit http://www.monstergulf.com/security/security_center.html
Contact us at http://www.monstergulf.com/contact us.html |
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