Conflict is never easy to deal with, especially at the workplace. Often the biggest stressor is managing a point of view, which is different from your supervisor. Though there are bosses who are open to discussion, more often than not, there are people who are stuck to their stance.
In addition, certain organizations are hierarchical in nature, making negotiation with the boss an intimidating task. As a result, when there is a difference of opinion, they either become too defensive or choose not to voice their point at all. Neither of these solutions benefits the company, or the boss/team you are working for. The only solution to this problem lies in being adept in your negotiation skills. Though this skill is important, it cannot be learned with the click of a finger. However, you should refer to a well-defined plan that can help you develop the skill of winning over the boss. Read on to know 7 things that can help you negotiate with your boss better.
1. Stay politeIf the tone of the meeting is shifting from conversation to disagreement, ensure you remain polite. The intention is to get your point across and not damage your relationship or career. Keeping the dramatic edge out of the discussion will help you diffuse the tension and make your point without any reservations.
2. Keep the discussion healthyDepending on the mood of the meeting room, you should be able to transition between politeness and assertiveness. Also, make sure to express that you have a different opinion, which should be heard. Further, understanding the other person’s perspective ensures you consider all aspects before expressing your views. These are the basic steps that make for a healthy discussion.
3. Include factsDuring such a conversation, if possible, include facts to support your arguments. Factual information is free from prejudice and therefore gives you a greater chance of being acknowledged with respect.
4. Exercise clarity and even toneSpeaking slowly and clearly is another way to make sure you are understood. In more cases than one, an even tone during a conversation helps keep you and your counterpart calm.
5. Repeat to clarifyAnother important conversational tool in negotiation is to repeat the original point of view and your understanding of it. Reiterating the main point helps bring the focus of the discussion back and clarify any misunderstandings.
6. Be open to alternativesExpress yourself in a manner that shows you are open to dialogue and what you stated is not a final decision. This trick not only helps you get your point across without hurting any sentiments but also opens the possibility of arriving at a mutually acceptable solution.
7. Words are importantLast but not the least, along with the tone, ensure that the content of your argument is also measured. Words such as ‘hasty’, ‘foolish’ or ‘wrong’ are examples of judgmental words that can upset or aggravate your counterpart. Therefore, avoid such words.
The point of a negotiation is to have a constructive discussion for the betterment of the team and the company. Praticing the tips mentioned above will not only help you negotiate better, but ensure you create growth opportunities for yourself as well.
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