As an account manager you will be developing staffing opportunities nationwide, offering a full range of Information Technology (IT) staffing solutions and Information Technology Consulting Services.
• Work cross functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
Manage all reporting about the health of customers' accounts
• Develop client relationships and drive revenue within our IT Consulting and IT Staffing offerings.
• Generate new leads and direct clients for IT Consulting and Staffing across UAE.
• Negotiate contract rates with clients, with a focus on company profitability goals and objectives.
• Meet and exceed company's consulting and staffing targets
• Engage with C-level, VP and Director-level contacts of mid- and large companies
• Execute the business development plan while working with key internal stakeholders
• 4+ years related to business development experience in IT staffing and Consulting
• Proven successful sales record in the IT Staffing and Consulting Industry.
• Outgoing personality with a positive and energetic attitude
• Excellent communication skills
Experience (overall IT experience) Location: Dubai, UAE
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel
If you are interested in being considered for this position, please send your updated CV along with the following details.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases