Please note this position requires male candidates only.
Receipting of cash and debtors collections by reference to the cash book and debtors ledger to ensure the receivables are accurately reflected in the financial statements.
Application of creditors settlements in the payables ledger by selecting the dues as per references given on the statements received from leisure suppliers, to reflect the payables in the financial statements.
Checking of all daily sales reports of all ticketing agents for completeness and accuracy in respect of applicable commission rates, taxes and fares.
Carrying out corrections (re invoicing) for invoices which are issued on cash basis instead of invoicing as credit invoice (corporate), to ensure accurate recording of debtors as per requirements of finance department.
Clearing of customer advances and carrying out receipting to ensure the debtors are accurately reflected.
UCCF submission to all the airlines.
Assisting in checking of refund calculations and preparation of credit notes to ensure BSP payable accuracy and customer satisfaction as per requirements when revenue accounting staff on vacation.
Assisting in the processing of corporate invoicing by sorting and arranging the supporting documents as per the requirements of specific corporate.
Acting out on behalf of station accountants, when on vacation and other tasks assigned by the management as per operational requirements.
Data entry of daily sales report into the system.
Following up on payments as per the terms of the credit agreement signed with corporate.
Preferably with 2 years relevant experience in the same field within U.A.E
Candidates should have an experience in Travel Agency Collection Department
Preference will be given to the applicant with Boss Computer Accounting System knowledge
Must have valid UAE driving license & car
Must have strong personality
Age bracket: 24 42 years old
Initiative and commitment to achieve
Attention to detail & quality
Organizing for results
Adaptability & innovation
Salary: AED 5,000-7,000 based on qualification & experience
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases