In this role, you will be responsible for full administrative support, conference room management, managing couriers, travel and vehicle arrangements, ordering stationery, general affairs of business as well as other ad-hoc administrative duties as required. To be successful in this role you must have exceptional attention to detail and enjoy working in a fast-paced environment.
The ideal candidate will have a minimum of 3 years previous experience in a similar role, have strong IT skills, have strong written and verbal communication skills as well the ability to work on your initiative. Most importantly, you will need to be a positive person, who is keen to be part of a diverse team. Bachelors degree in any stream with excellent knowledge of MS Office and Office management software (SAP) will be a plus. Preference will be given to Bilingual candidates available to join immediately.
When uploading your CV please ensure it is saved in a Word format. All CV’s are treated with the utmost confidentiality and will not be forwarded without your prior permission. However, we regret that due to the number of applications received each day we are only able to contact those applicants who are shortlisted.
At Black & Grey, we connect high potential young talent and experienced game-changers to great businesses in the Middle East. This is what we do best!
We believe most human resource issues are not black-&-white; people have wonderful variables and aspirations at every stage of their career. To strike the right balance and effectively manage the grey areas of HR, we invest time and effort to understand our client’s and candidate's exact needs and deliver the right solutions using insights, intellect and a lot of compassion.
Talk to us today to take the next step in fulfilling your professional goals.
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases