We are looking for an Application programmer with minimum experience of three years who has a strong knowledge and ability to work with IT. MUST be experienced in HIS applications , ERP, Developer 6i , Forms 10g. to work at Al noor hospital in Makkah.
Al-Moammar Information Systems (MIS) is a Saudi owned and managed company with headquarters in Riyadh, branches in Jeddah, Al-Khobar & Jubail and operations offices in Yanbu & Aseer. Since inception in 1979, MIS has demonstrated a solid commitment to the development of the Information Technology market in the Kingdom of Saudi Arabia (KSA). Its partners, quality products & services that are aimed at long-term relationships with customers have strongly contributed to growing MIS into one of the major providers of total IT solutions and services in KSA. Furthermore, MIS has developed market confidence through its commitment in terms of financial investment and customer satisfaction. MIS today is among the most reputable and stable Saudi organizations with over 75 engineers & technicians, a total staff of 120 employees and an installed base of more than 150 fully satisfied major customers.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases