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ARABIC CALL CENTER AGENT up to 5K AED FOR A DENTAL CLINIC IN DUBAI

Company Name Confidential

Keywords / Skills : Call Center, Call Center Executive, Customer Service

1 - 2 years
Posted: 2019-06-09

Job Description
POSITION: Call Center Agent

SALARY: up to 5,000 AED full package depending on experience and qualifications

HIRING COMPANY: Dental Clinic

LOCATION: Dubai, UAE

AVAILABILITY: Can join immediately (max 1 month)

EMPLOYMENT TYPE: Full Time

CANDIDATE PROFILE:

Open to Arabic nationals only

Male/Female, 30 years old and below

EDUCATION/EXPERIENCE REQUIRED:

Diploma or Bachelor’s Degree

At least 1-2 years of experience as customer service / call center agent preferably from the healthcare industry

JOB DESCRIPTION:

Handling patients, referral sources, and administrative department inquires

Communicating with insurance companies and/or prior authorization requests

Entering patient information into a customer information system

Ensuring customer satisfaction and assisting them with issues/concerns related to their health

Introducing promotions and cross-selling products

Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty

SKILLS REQUIRED:

Excellent communication skills in both Arabic and English language

Excellent customer service skills

HOW TO SUBMIT APPLICATION:

Please send your updated CV in Word format with your recent PHOTO to CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM

Use "ARABIC CALL CENTER" as Email Subject



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