Aircraft instrument mechanics and technicians repair and overhaul, install, calibrate and test aircraft instruments.
Aircraft electrical mechanics and technicians repair and overhaul, modify, install and test aircraft electrical systems and equipment.
Avionics mechanics and technicians troubleshoot, repair and overhaul, test, modify, install and inspect aircraft electronic systems and components including communications, navigation, and autoflight equipment.
Avionics inspectors inspect and test aircraft instrument, electrical and avionics systems and ensure that the installation, maintenance, repair and overhaul of these systems meet Transport Canada and company standards of performance and safety.
Aircraft mechanics and technicians who work in repair and overhaul shops service and test electrical, electronic and instrument components.
Avionics mechanics and technicians who work in maintenance hangars troubleshoot, repair, install and inspect aircraft systems and components.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases